# Raising a Dispute When completing a peer-to-peer trade very occasionally a dispute will arise about payment. **Reasons to open a dispute when selling crypto:** * I received the payment from the buyer, but the amount is not correct * The buyer marked as paid but I did not receive the payment to my account **Reasons to open a dispute when buying crypto:** * I made the payment, but the seller did not release the cryptocurrencies The first step is to directly contact the person you are trading with. This is the quickest way to resolve a dispute. You can contact them through OpenPeer by clicking `Chat With Seller/Buyer` to talk to them using WalletChat. There are legitimate reasons why a payment could be late or crypto not promptly released from escrow. Maybe a payment will arrive late to a bank account due to delays in the banking system. Maybe the trade happened during a trader's "offline hours" and they haven't seen the email notification yet. Always verify a payment has been received before marking a payment as paid in OpenPeer. ## How to Open A Dispute If you and the person you are trading with cannot resolve the dispute through the chat, open a Dispute by clicking the `Open a dispute` button and following the steps. {% embed url="" %} How to open a dispute {% endembed %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.openpeer.xyz/openpeer-docs/dispute-resolution/raising-a-dispute.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.