Openpeer Docs
  • Welcome to OpenPeer!
    • 👋Introduction
    • ➕Benefits
    • 💡How OpenPeer Works
    • ⚜️Our Motivation
  • Getting Started
    • 🏃‍♀️Quick Start
    • 👜Installing a Self-Custodial Wallet
    • 👤Creating an Account
  • Trade Crypto
    • 📥Buy Crypto
    • 📤Sell Crypto
  • For Merchants
    • 📥Posting an Ad to Buy Crypto
    • 📤Posting an Ad to Sell Crypto
    • Setup Telegram and Email Notifications
  • Dispute Resolution
    • ⏳Raising a Dispute
    • ⌛Handling Disputes
  • API
    • ⏳API Reference
    • 👩‍💻SDKs
    • 🤝Wallet Integrations
  • Openpeer Protocol
    • 🛣️Roadmap
    • 📜Escrow Contracts
      • Deployer
      • Escrows
    • ⏳Dispute Arbitration
    • ❓What is decentralized and what is not?
    • 🕵️Audits
  • Troubleshooting
    • ❕FAQ
    • 👨‍💻How to Open the Developer Console
  • Contact and Support
    • ✅Verified Accounts
    • 📞Contact us
    • 🐞Report a Bug
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  1. Dispute Resolution

Handling Disputes

Both parties will have 24 hours from the time a dispute is opened to submit evidence. They will also need to pay a small ~$1 fee in the native currency of the chain they are trading on. For example on Polygon the dispute fee is 1 MATIC.

Once evidence is submitted, the OpenPeer team arbitrates the dispute resolution by reviewing the information submitted by each side and awarding the cryptocurrencies still in escrow to the correct party.

In the future the arbitration process will be decentralised to the OpenPeer token holders. This will lead to greater decentralisation of the platform and token, and make OpenPeer more resilient.

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Last updated 1 year ago

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